Search
Close this search box.

Customer satisfaction
Survey

HOW YOU CAN

HELP US IMPROVE OUR SERVICES

As a customer we value your feedback. It helps us improve our services and develop new ones. Please tell us what you think by completing every question in the form.

YOUR DATA – YOUR RULES
We’ll only ask for your information that we absolutely need in order to help you. Click here to view our privacy statement

We have a range of ways that you can get involved with our services, from being a mystery shopper to quality checking. Please ask us if you’d like to know more.

This survey is private but it may be helpful for us to discuss your comments with you. If you are happy to do this please add your name and contact details below:

HOW YOU CAN

HELP US IMPROVE OUR SERVICES

As a customer we value your feedback. It helps us improve our services and develop new ones. Please tell us what you think by completing every question in the form.

YOUR DATA – YOUR RULES
We’ll only ask for your information that we absolutely need in order to help you. Click here to view our privacy statement

What service have you used (If you've used more than one service, please complete a form for each service)*
My worker understands my needs*
I have been treated in a nice way*
I can make better choices*
I feel more confident to ask for help when I need it*
I feel safer*
I can manage my physical health better (e.g seeing a doctor, taking medication, making healthy choices)*
My mental health and wellbeing is better*
I feel more independent*
I feel able to have my say about the way that Concrete services are delivered*
I am happy with the service I receive from Concrete*
I would recommend Concrete services to others*
How long have you been a Concrete customer?*
Was there anything we could have done better?*
Do you have any other comments or ideas?*
Are you happy for your comment to be shared anonymously for our marketing purposes?*
We have a range of ways that you can get involved with our services, from being a mystery shopper to quality checking. Please ask us if you’d like to know more. This survey is private but it may be helpful for us to discuss your comments with you. If you are happy to do this please add your name and contact details below:
We have a range of ways that you can get involved with our services, from being a mystery shopper to quality
What is your name?*
What is your email address?*
Data consent*
Search
Close this search box.

help make
homelessness
history

WE COLLECT COOKIES

We use cookies on our website to give you the best possible experience.For more information view our cookie policy.

You can choose which cookies we track by clicking "Cookie settings".

PRIVACY OVERVIEW

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities…

Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.