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how assistant development coach Louise uses her own experience of homelessness to support customers

how assistant development coach Louise uses her own experience of homelessness to support customers

Louise was supported by Concrete over twelve years ago. Her mum threw her out at just 16, with nowhere to go she turned to us for help. After building a solid future she felt the need to give back and come and work for Concrete to support people going through similar things.

Louise says: “I was never street homelessness, but my mum kicked me out at 16. I had nowhere to turn, so I came to Concrete for help.”

“I stayed in a couple of shared properties, but then they secured me my very own flat. I was there for about two or three years and they helped me to live independently. Once I was ready, they helped me to secure a council property of my own and I didn’t look back.”

“I didn’t need a lot of support because I was quite independent for my age, but I needed some guidance of how to find my own home, get it set up and then how to live independently.”

Louise is proud to have gotten through her own experience of homelessness and says, “It could’ve ended so differently”.

“Getting through homelessness was a massive hurdle I had to get over and I’m so proud of myself for getting through it. It could’ve ended so differently but because I got the help from Concrete, I was able to turn my life around.”

“Some of the people I work with now, say that I’m proof that if I can get through it, anyone can and it’s so true!”

After years of fundraising and support, Louise finally made the decision to join Concrete’s Young Person’s Support Team as an Assistant Development Coach to give back and help people going through similar things.

“I did lots of fundraising for Concrete and I even helped out by sitting on interview panels when people were applying for jobs here.”

“I wanted to work for Concrete years ago, but I never got round to it. It was only recently when I was working for a local agency that I was reintroduced to them and I now work full time as an Assistant Development Coach.

Louise is enjoying her role now and enjoys helping young people reach their full potential.

“I’m really enjoying my new role. I love supporting customers and helping them to achieve their goals and reach their full potential.

“I particularly enjoy supporting young people and helping them to move on from the supported accommodation by helping build them up.”

“Like Concrete did for me back then, I’m now supporting young people and giving them the tools, they need to live independently, using my own experience of homelessness.”

“It feels great to be able to give back and help people turn their lives around.”

Interested in working for Concrete? Take a look at our vacancies here:

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