Saira was out of education, now she’s working full-time thanks to Concrete support

Saira was out of education, now she’s working full-time thanks to Concrete support

Our Young Person’s Service launched in 2019 and supports over 40 young people, including care leavers. When they come to us, they’ve often experienced lots of change and uncertainty in their lives.

This week, we’re celebrating the story of Saira, a former customer supported by our service.

When Saira came to us in 2020, she was 16. She struggled to control her temper and would often lash out at others.

Like many of our customers, she had been through a difficult period and found herself out of education and without a job. She was also a regular cannabis user and found it hard to respect boundaries and follow rules.

After a year of support, we’re so happy to say that Saira managed to start a brand-new chapter, thanks to her own hard work and lots of tailored support from her Development Coach.

Development Coaches play a crucial part in our Young Person’s Service. They support customers by carrying out tailored support plans, helping them to develop the skills they need, both personally and practically, to move on and live independently. 

They can offer career guidance, help with budgeting, and access different training opportunities. They also work with our external partners to offer mental health and wellbeing support.

Saira mainly needed support with her mental health and wellbeing, money management and finding work.

The COVID-19 pandemic made it harder for people to find jobs and engage with education, but Saira worked hard and is now enjoying a full-time role in a local salon. She’s also moved on from the Young Person’s Service into a more independent home with lots of support still available whenever she needs it. 

When she first arrived at the Young Person’s Service, Saira would regularly run out of money. Sometimes she had to ask for food bank vouchers to buy essential items. Now she’s saving up her wages from her full-time job to buy furniture for her very own home.

Saira has also significantly cut down on her cannabis usage and has been referred to a local mental health service to help her better understand her feelings and emotions.  

Development Coach Amy said: “With the right support, young people can do absolutely amazing things.

“I think it’s so important to work with young people because they really are the future.

“We need to provide them with the skills they need to not only live, but thrive.”

Find out more about our services here.

*name changed to protect identity.

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